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Note about COVID-19:

As COVID-19 continues to impact our daily lives and the situation remains fluid, the NOVA/Teknatool team is taking action to help protect our employees. In order to keep our team safe, we are encouraging remote work for our employees whenever possible.

Some of this remote work could result in some minor delays in responses to customer service and technical support inquiries. We will do our best to get to every email and phone message as quickly as possible and will return messages in the order in which they are received. During this time, you are encouraged to contact us via email for the quickest response time at [email protected].

We appreciate your patience and understanding as we adapt to these unexpected circumstances.

Online help – Website:
Please go to the product page on our website and you might find the answer to your question.

To find a manual go to the product page and click on the Manuals tab.

Online Help Center:
You’ll find most answers to your questions in our extensive database.
 Search our articles/FAQ database.

Create a Support Ticket:
If you can’t find the answer to your question on our website or on the database, please start a ticket using the Help Desk form below.

Contact us:

[email protected]

USA: +1-727-954-3433
New Zealand +649-477-5600



If you need to ship your product to us:
4499 126th Avenue North
Clearwater, Florida 33762-4702

Find a NOVA Dealer
Click here to Find a NOVA dealer

Start a new ticket below or Search Articles for common questions about NOVA products.