Support

For many common product questions, visit the product page on our website and you will likely find the answer to your question.

To find a manual go to the product page and click on the Manuals tab.

Online Help Center:  You’ll find most answers to your questions in our extensive database.
 Search our articles/FAQ database.

PLEASE NOTE THAT WE MAKE EVERY ATTEMPT TO RESPOND TO CUSTOMER INQUIRIES IN THE ORDER IN WHICH THEY ARE RECEIVED AND WITHIN 24-48 BUSINESS HOURS.  PERIODICALLY, DURING PEAK VOLUME TIMES, WE MAY NEED ADDITIONAL TIME.  Duplicate phone calls, tickets, and/or emails do not help expedite but instead may cause unnecessary delays.

Create a Support Ticket:
If you can’t find the answer to your question on our website or in the searchable database, please start a ticket using the Help Desk form below.

Contact us:

[email protected]

USA: +1-727-954-3433
New Zealand +649-477-5600

If you need to ship your product to us:
4499 126th Avenue North
Clearwater, Florida 33762-4702
USA

Find a NOVA Dealer
Click here to Find a NOVA dealer

NOVA HELP DESK TICKET
Start a new ticket below or Search Articles for common questions about NOVA products.