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Our help desk business hours are: 9am to 5pm EST (Eastern Standard Time) on Monday to Thursday

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PLEASE NOTE THAT WE MAKE EVERY ATTEMPT TO RESPOND TO CUSTOMER INQUIRIES IN THE ORDER IN WHICH THEY ARE RECEIVED AND WITHIN 24-48 BUSINESS HOURS.  PERIODICALLY, DURING PEAK VOLUME TIMES, WE MAY NEED ADDITIONAL TIME.  Duplicate phone calls, tickets, and/or emails do not help expedite but instead may cause unnecessary delays