Home Support


Go directly to NOVA Online Help Center

Got a question on a particular product?
Please go to the product page, and you might find answer to your question on the download section. Or click our Help Desk below to search our articles/FAQ database. If you need an answer to a question that you can’t find on the site, please start a ticket using the Help Desk form below, or within the USA you can phone us toll free on 1-866-748-3025 or +1-727-954-3433. For all phone enquiries outside of the USA call us on +649-477-5600.

Need a service or repair to your NOVA product?
Please contact your local NOVA Dealer in the first instance. Or you can start a Help Desk ticket using the form below. If you are located in US, you can also contact our Service Center toll free on 1-866-748-3025 or email us. Also for US residents only at this stage, we operate a spares and service website for spares, parts and accessories that our dealers don’t carry, you can purchase online with our website HERE.

Wondering where to purchase NOVA products?
Please click here to find a dealer close to you. If you are a US resident, you can purchase spares and parts online HERE
For other enquiries
Please start a service ticket using the HelpDesk form below or email us. Or you can call us Toll Free on 1-866-748-3025 (within the USA only) or +649-477-5600

Start a new ticket below, or search articles for common questions about NOVA products.