Warranty Policy

Here at Teknatool, we take pride in our products and want to do everything we can for you to make your purchase live up to your expectations.   If you have any questions about your products performance, or if you have a problem, please contact the reseller that you purchased the product from, or us directly on service@teknatool.com  

In most cases our distributors would carry out local service and warranty requirements. Should you need to return a product for servicing or replacement under warranty, please complete the Returns Form and include with the goods.  For more on returns and refunds, see below. 

Warranty
All of our products carry a full repair and component replacement warranty, for two years from date of purchase.  
See product manuals for a full warranty statement.

In addition, our Nova DVR XP, Nova 1624-44,  Nova 3000 DVR, Nova 3000, Nova Mercury and Nova Ornamental Turner carry an extra three years limited warranty (making the total warranty five years for these products - please see the individual product pages or product manuals for specific warranty information on these products) 

Exclusions
Different products may have different exclusions. Consult your manual or the product pages for warranty information on your specific product. 

Motors and products not manufactured by Teknatool International carry their own manufacturer's warranty.

It is the responsibility of the customer to get the Teknatool product to the place of repair, including covering any costs to get the product to the place of repair. . 

Refunds and Returns 

We are happy to refund your product purchase should you simply change your mind (less the cost of shipping) For more details on this, please see our Refunds and Returns page. 

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