Here at Teknatool, we take pride in our
products and want to do everything we can for you to make your purchase
live up to your expectations. If you have any questions
about your products performance, or if you have a problem, please
contact the reseller that you purchased the product from, or us directly
In most cases our distributors would carry out local service and
warranty requirements. Should you need to return a product for servicing
or replacement under warranty, please complete the
Returns Form and include with the goods. For more on returns
and refunds, see below.
Most of our products carry a full repair and component replacement
warranty, for one or two years from date of purchase. See product manuals
for a full warranty statement.
In addition, our lathes, the Nova DVR 2024, DVR XP, Nova
1624-44 and NOVA Comet II Midi Lathe carry an extra three years limited warranty (making the total warranty
five years for these products - please note that the Comet II Midi Lathe
and the NOVA 1624-44 have seperate motor warranties. See the individual product pages
or product manuals for specific warranty information on these products)
Different products may have different exclusions. Consult your manual or
the product pages for warranty information on your specific product.
Motors and products not manufactured by Teknatool International carry
their own manufacturer's warranty.
It is the responsibility of the customer to get the Teknatool product to
the place of repair, including covering any costs to get the product to
the place of repair.
Refunds and Returns
We are happy to refund your product purchase should you simply change your
mind (less the cost of shipping) For more details on this, please see
our Refunds and