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Got a question on a particular product?
Please go to the product page, and you might find answer to your question on the download section. Or click our Help Desk to search our articles/FAQ database for frequently asked questions. If you need an answer to a question that you can’t find on the site, please start a trackable support ticket using our online Help Desk, or email us. Within the USA you can phone us toll free on 1-866-748-3025 or +1-727-954-3433. For all phone enquiries outside of the USA call us on +649-477-5600.

Need a service or repair to your NOVA product?
Please contact your local NOVA Dealer in the first instance. Or start a service ticket using our Online Help Desk.

If you are located in US, you can also contact our Service Center toll free on 1-866-748-3025 or email us. Also for US residents only at this stage, we operate a spares and service website for spares, parts and accessories that our dealers don’t carry, you can purchase online.

Wondering where to purchase NOVA products?
Please see our BUY page to find a dealer close to you. If you are a US resident, you can purchase spares and parts online.

For other enquiries
Please start a service ticket or email us. Or you can call us Toll Free on 1-866-748-3025 (within the USA only) or +649-477-5600

For enquiries about the Striatech technology or to purchase a Striatech motor
Please refer to www.striatech.com or contact us at info@striatech.com. You can also call us at +1 (727) 202-9932 (within the USA only).